Mweb
YOU RIP ME OFF!!!

I pay for 1mb uncapped a month, but I don't receive even 10% of that download speed. Then you have the gall to send me this email!

LORD HELP ME AM SO UPSET BY THIS EMAIL I JUST RECEIVED FROM MWEB

Dear MWEB Customer
We want to ensure the best possible experience for our customers by managing the quality of our network. We monitor the usage on our network and make sure that customers are not abusing certain defined parameters. This is in line with our Acceptable Use Policy (AUP).

Your usage is currently exceeding these parameters. From 1 September, if you continue to show excessive usage patterns, you will experience slower connection speeds (while we manage your bandwidth usage). As soon as your usage patterns stabilise your connection speeds will return to normal.

WHAT IS THE POINT OF PAYING FOR UNCAPPED INTERNET THEN? This is disgusting to me as you've obviously just touting your more EXPENSIVE options. I pay for 1mb uncapped, and only receive 10% of the speed I pay for! NOW you want to make it even slower! THIS is the type of thing that makes your customers hate you and move to another service provider!!!

SHAME ON YOU MWEB FOR RIPPING OFF YOUR CUSTOMERS

Company: Mweb
Country: South Africa

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