Vodacom
Cellphone repaired for 3rd time and still damaged

I am so disappointed in Vodacom!

I have sent my phone in for repairs 3 times and now it is still damaged and not functioning.

The first time I sent my phone in the speaker was not working. I got a phone call 4 days later informing me that the speaker had been fixed. When I got to Vodacom and switched my phone on the speaker had not been fixed.

I gave the phone back and waited 2 days before they called me again asking me to collect it.

I got to Vodacom and realized that my Black Phone had now been changed to a half grey half black phone. As I needed my phone i just accepted it and left.

I then went back to vodacom about 3 weeks ago. I asked them to replace the grey cover with a black cover as it originally was. I also told them that the phone automatically switches off and also it does not allow me to make phone calls and I need to turn off the phone and switch it back on to get connected every time.

I waited for 2 weeks and got my phone back.

Today I inserted a mini SD card into the slot. The mechanism that is supposed to keep the mini SD card in the SD card slot does not work.

I am disgusted in the way they repaired my handset so far!!!

Company: Vodacom
Country: South Africa
City: JHB

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