8ta / Telkom Mobile
CONTRACT CANCELLED AND THEY STILL DEBITING MY ACC

1) Was pressured to commit in taking a contract with them - I fully take responsibility.
2) Tried to cancel the contract was advised to rather let the contract expire and then cancel it.
3) Send a cancelation mail on the Sent: Monday, February 25, 2013 12:51 PM, To: Telkom Mobile Commercial Back Office 8ta, Subject: Cancel contract,

Hi,

Please cancel my contract when it expires as I do not want the number as pre-paid or continue with a month to month billing with 8ta.

Reference number: 07444 80008000935030
Cell number: 081 458 87476

4) Then I received a invoice from them again today?

5) I called their customer care number to sort this matter and they transferred me from the on to the other with not much assistance or friendliness.

Please help me in resolving this matter once and for all.

Thank you,
Kind Regards,
Joany

Company: 8ta / Telkom Mobile
Country: South Africa
City: Main Telkom Office

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