Vodacom
Less one customer for the second time

A few months ago I realised how much vodacom is making out of its customers with cellc giving much better pricing on their data etc. I cancelled my contract with vodacom wich ran out yesterday. After some shopping on pricing I realised Vodacom has dropped their pricing by a lot and opted to stay with them. Because I needed to keep my number I converted my contract to pay as you go. This morning on the call centre to vodacom I was informed that they cannot convert my pay as you go number to a contract immediately, only after 6 months!!! Why is it that the opposition can convert my number then immediately??? Vodacom, you almost had me again as a proud customer but lost me in 2 seconds! bad bad bad bad business. I will now be forced to go to the opposition.

Company: Vodacom
Country: South Africa
City: Head office - Contracts

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