Mtn
No network access

Good day

I've been trying to contact this store on 021 527 2000. It just rings and then the line die

Ive contacted the call centre and when I upgraded to the Samsung S4 from blackberry they cut my simcard in order for it to fit into the samsung. According to the call centre I now need to go back to Canalwalk and do a sim swap that I need to pay for? why didnt they do this in the first place?

The first time I got a faulty phone and returned it. A total waste of my time and petrol having to drive back to do a sim swap that I need to pay for as well. What the heck? Why didnt this people do their job first time around.

Now you cant even get hold of them on a number they provided.

I hope someone can attend to this complaint. I've been a customer for 14 years already and everyone's advising me to change networks.

Company: Mtn
Country: South Africa
City: Canal Walk Western Cape

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