Vodacom
Vodacom Repairs

After my Samsung S3 has been in for repairs twice. The second time to their ARC dept my phone is still not working. The bottom line is they say I am lying when I say that my phone is still not working - what purpose do I have to lie? All I want is a phone that works and is reliable - what I am paying for? The phone will be going in for repairs again today as requested by Vodacom Head Office, and I have been told by them THEY will decide if they will replace it, if not its then my problem. I will NOT pay for a phone that does not work. Their customer service is terrible and I am a very unhappy customer.

Company: Vodacom
Country: South Africa
City: Benoni

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