Cell C
Paid contract in full 01/07/13, still owe money

Telecommunications

I will tell you one thing, Cell C is the worst company ever. I got my phone contract on a R100 a month and 100 free sms's a month, I will get airtime for a R100 on my phone. Wonderfull I thought that is all I need. It is a Blackberry phone. So for the first 2-3 months I bought my own bbm time to bbm. Then suddenly the debit order for Cell C went up to R157.00 a month. I do not query it, because I saw my bbm got paid. Then suddenly I saw I was on a contract with Cell C, not any airtime was transferred to my phone per month, but I was billed monthly for that R100. So I thought you know what Cell C is just the worst communication network I ever delt with, so I thought let me pay up this contract and get rid of this company. So on the 01/07/13 I phoned and got the amount to finsh this contract R692.65, pay in full, send proof to customer service to stop contract, went to the bank to stop dedit order for cell c, done. Phone today cell c, to find out if the contract is stopped, Oh they said in cxl department, I still owe them one month R157. I asked how, because I asked for the full amount to finish this contract and all they say, I owe them R157 still. This is the worst provider ever.


Company: Cell C
Country: South Africa
City: Sandton
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