Vodacom
1st Balance says 4.6mb left, 2nd says 1.4mb left

Telecommunications

I bought a 10 Mb data bundle 2 days ago. I only use the data on Watsapp. I regularly check my balance and this morning was shocked to what happened. I had 9.6 Mb, then i downloaded a 5 Mb voice note. When i checked my balance the 1st time it said 4.6 Mb left. I rechecked it straight away and this time it said i have 1.4 Mb left. I checked it once more and it still said 1.4 Mb left. I don't understand how 4.6 Mb can just drop to 1.4 Mb without doing any Internet activity.!!!


Company: Vodacom
Country: South Africa
City: Westville
  <     >  

RELATED COMPLAINTS

Vodacom
Promo data on a "Glitch"

Vodacom
Warning when data is finished

Vodacom
Vodacom are! They My Airtime!

Vodacom
Data

Mtn
DATA DISSAPPEARS

Vodacom
No data after 3gb data bundle purchase

Vodacom
Unacceptable Data Bundle Process

Vodacom
YOU ADMIT FAULT AND DEMAND I PAY 4 IT??

Vodacom
Incompetent e-Service consultant

Mtn
Data Bundles