Virgin Mobile South Africa
Virgin Mobile - Shocking Customer Service!

Virgin Mobile call centre agents dont seem to be capable of capturing information or understanding requests. I have called in so many times to get line managers to call me back to resolve the SAME complaint that was logged MONTHS ago.

Shocking, Shocking, Shocking!!! Worst customer service i have ever experienced. I would never advise people to join Virgin Mobile!

As for the people responsible - Thepiso is just plain rude on the phone and Kagiso never logged the request that i asked for.

Company: Virgin Mobile South Africa
Country: South Africa
City: HQ

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