Autopage
Double Billing

Good morning,

As per our conversation over the phone, I have looked carefully to the itemised bill you sent me and gave realized this:

1. You said the reason for that huge amount on GPRS is because it's for dec and nov, but looking at my invoice for nov, I have paid for my GPRS usage which is R75. So if it means that amount is for nov and dec then I will be paying double.

2. And to what I have seen on then itemised bill you sent it's not calls and data from nov to dec there are some from October and sep which I have already paid for.

3. The itemised bill only shows the usage from 1 dec to 12 dec, ad I want to see the whole usage as I have done with the previous months.

4. The Bis on the other line is still invoiced on the current invoice, can it be removed as I don't want to make complains regarding it every month.

5. Today as I log into my accountpro there is an R 292.82 (Unbilled) which i dont know where it comes from.

Please i need clarity in every matter as i have been billed correctly until dec.

And please activate that function on Value Added Service so that i can add megabytes when i ran out.

Company: Autopage
Country: South Africa
City: Midrand

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