Mtn
Closed account, MTN refunded me, now I owe them?

Telecommunications

A Previous report I wrote on MTN about closing off my account and the billing errors, MTN responded by apologizing, and then confirming that I have a refund pending from them for -R258.00. This account was closed in May 2013 and I received the refund last month. After this was sorted out, MTN again try to deduct money off my account. once my bank informed me of this I stopped the debit order. I called the 083 1808 number provided on my statement, and now It shows I am in arrears again. after holding for -9 minutes I was informed a manager will call me back

MTN, please try to understand my frustration. I'm not on hellopeter to complain, I just want this sorted out.


Company: Mtn
Country: South Africa
City: Accounts
  <     >  

RELATED COMPLAINTS

Miladys
Closed acc with no notice and excepting payment

Nashua Mobile
Closed Account not Closed

Capitec Bank
Billing

8ta / Telkom Mobile
Incompetent

African Bank
Triple deductions on my bank account

RCS
Closing of account

Standard Bank
No response after a month!!

Groupon SA
Groupon SA delaying refund

Nedbank
Unauthorised Debit and Closing of Account

African Bank
Getting your refund back after closing the account