Vodacom
Night owl not available on promo package

Telecommunications

I was downloading using my phone after 12:00am and too my surprise the downloading used all my normal data and I accumulated R575 out of bundle data cost.

When I called the customer care, they informed me that the promo data package doesn't have night owl. This was new to me because Vodacom always advertise that all the data packages have night owl.

I think Vodacom should make it very clear that the so called promo packages don't have night owl as it's very misleading to consumers.


Company: Vodacom
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Vodacom
Promo data on a "Glitch"

Vodacom
Night Owl Data Not given on Bogus excuse

Vodacom
2gb 2 gb data stick promo - MISINFORMED

Vodacom
No response on night owl data query

Vodacom
2g/2g night owl promo from vodacom

Vodacom
Was charged for night owl data

Vodacom
Night Owl appears to be dead

Vodacom
Near impossible to buy data!!

Vodacom
DISHONEST WITH THEIR DATA PACKAGES

Vodacom
Ridiculous price of data