Vodacom
Vodacom and ABSA admit to crime, but won't pay out

Kemuel Sellden (a supervisor at Vodacom Corporate) swopped my SIM card on 2 September 2012 at 21:02. This resulted in money being removed from my ABSA account on Monday 3 September 2012 without my consent i.e! Both Vodacom and ABSA have acknowledged a crime syndicate operating within the two companies. ABSA very quickly referred me to the Banking Ombudsman and made very little effort to assist. The result - my money has not all been refunded. The Banking Ombudsman has indicated that I am at fault and has therefore not instructed ABSA to refund my money! Once again - there are two big corporates bullying an individual who has given both companies over 25 years of loyal business!

Company: Vodacom
Country: South Africa
City: La Lucia

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