Cell C
Lost R57 airtime for choosing the wrong BIS option

Telecommunications

So yesterday I bought myself R60 airtime to activate my BIS on BBM. I mistakenly chose the option BB10 services - once off and recurring. Now the airtime has been deducted but I still dont have BIS. Called the Cell C customer line to be told the airtime is lost and not reversible so there is nothing they can do. In the meantime I am R57 less out of pocket for a service I cant even use.
What a rip off to society - out of budget now!


Company: Cell C
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Cell C
Disgusting Customer Services

Cell C
Cell C taking airtime

Cell C
Lost airtime

Mtn
Blackberry Internet Service

Cell C
Nobody can help me, nor are they willing to try!

Cell C
Cell C

Vodacom
Airtime will be lost

Mtn
Lost air time 2nd complaint

Cell C
Takes my airtime every night

Cell C
Everytime my airtime disapea