Mtn
Account

On the 29-06-2013 i received a notification on my cellphone of a debit that was taken from my bank account from MTN. The problem is that i do not or ever have had an account or contract from MTN. I went to query the account / payment and on inspection it was discovered that a contract was taken out on my name without my knowing or by someone i have never heard of or met. My key area of concern is how is it possible to open an account or contract without the person's green ID document (which I have always had with me), proof of address (the address of the account was not mine), or three months bank statements. I really have to query how this was allowed by an MTN consultant store. My name has been defrauded, I have taken out a case number, and I am not at all happy. I would like to know what MTN is planning on doing to rectify the situation.

Company: Mtn
Country: South Africa
City: Cape town

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