Autopage
R2000 bill for data usage

Telecommunications

I am a customer of auto-page for 20 years! I have for the first time ever received a bill of R3500 for my monthly bill. I use a blackberry torch and i pay for my bis services! They now state that i have a R 2016 of data usage on my account, how is this possible as blackberry bis service includes internet browsing! I have had 2 strokes and cannot afford to pay a bill of R 3500 this is not what i signed for at all! Now they are stating that i am suppose to use the blackberry browser instead of vodacom! No where on my applications do i even have a vodacom browser i usually just use the browser tab on my phone! I cannot see how i have gad my account with them for so long and now i get such a bill! I am now sitting without a phone as they cut me off! I went to the alberton brach and even the lady said to me sir how is it possible for u to use do much data if u are on blackberry!


Company: Autopage
Country: South Africa
City: Alberton
  <     >  

RELATED COMPLAINTS

Vodacom
Billed for data usage on a blackberry contract

Autopage
Data Fees

Vodacom
Very Irrate Custome

Vodacom
Unlawful billing for services I have never used!

Mtn
MTN not willing to even look at my data bill

Vodacom
Unanswered and unexplained data billing

Autopage
SMart Phone Samsung

Vodacom
UNEXPLAINED DATA USAGE BILL

Vodacom
Vodacom and Blacberry Z10 cell phone problems

Vodacom
Data usage