Mtn
Illing system erro

Telecommunications

I recharged with R60 voucher, used airtime for internet during the day. At around 20h00 i bought 75mb, after that i was on the net for atleast 3hr. this morning when i tried to make a call found out had no airtime. Instead of billing me on the bundle i bought it continued to bill me on my airtime till it was finished. Its not the first time this happens last time i was giben a reference and told i wil gey an answer within 24hrs am stil waiting.every time i call am told of internet sessions, once i have bought a data bundle your billing system isnt it suppose to start billng me from the bundle cause if it continues with the airtime it defeats the whole purpose of me buying the data bundle.am always a victim of your system and its very expensive to use internet from airtime.please sort out your system as am starting to regret y i ported to MTN


Company: Mtn
Country: South Africa
City: Billing
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