Vodacom
Cancellation of contract

Telecommunications

I skipped a payment on my contract for a month because I was outside of the country. Came back and decided im going to cancel the contract, called vodacom to get the outstanding amount to cancel the contract they gave me the amount of R4655.4 and I paid the full amount on the 14th Sep 2012. To my suprise in November 2012 I received a call from the lawyer where vodacom submitted my account saying i still owe R5600. I do not understand why I have to pay for an extra R5600 while they told me to pay R4655.40.


Company: Vodacom
Country: South Africa
City: Main
  <     >  

RELATED COMPLAINTS

Vodacom
Contract Cancelletion

Vodacom
Vodacom affected my credit record

Vodacom
Double Charging - Failure to cancel my contract

Vodacom
Still being charged on an expired contract

Vodacom
Paid in full but still charging monthly rates

Vodacom
Vodacom claim I have an outstanding amount

Vodacom
Debt collectors hounding my husband

Vodacom
Consumer victimization

Vodacom
They reaped me off