Autopage
Upgrade of Cell phone

Telecommunications

15 May upgraded over the phone via the call center
Was told it would take 2 weeks for delivery of new samsung 4
Called each week - another long story about stock
Been billed for the new upgrade subscription
All current BB applications have been terminated.
Called call center -10 June and was told still waiting for stock.
Asked to speak to a manager - was said NO MANAGERS speak to CLIENTS have you ever!!!
Was told email would be sent to me - nothing recieved.
Want a refund of subscriptions raised for June
Required what I asked for a NEW cellphone!!!
Shocking service!!


Company: Autopage
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Cell C
Why do you have a store if they have no stock

Cell C
6 weeks later still out of stock

Mtn
Upgrade done without consent

Nashua Mobile
Terrible service delivery

Vodacom
Upgrade - What a nightmare

Cell C
Cellphone Upgrade

Autopage
No Delivery for an Upgrade

Autopage
Autopage Empty Promises, Inability to Phone Back

Autopage
UNACCEPTABLE (Service?)

Autopage
Had stock when upgrade was done but now no stock