Telkom
Shocking Service

I had a 24 month broadband contract with Telkom which came to an end in May. I contacted them 3 months ago to cancel the contract after which they informed me it will go on a month to month at the end of May. When I phoned them end of May they informed me that they need a 30 day notice period which I technically gave them 3 months ago. Needless to say another debit order was taken from me end of May and the 72 hours which they said it will take for them to contact me to confirm cancelation has now past plus another day after they promised to phone me. Quick to take your money, but very slow to cancel service. I want confirmation that they wont run anymore unauthorized debit orders from my account! How difficult can that be?

Company: Telkom
Country: South Africa
City: Cape Town

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