Cell C
Dont know what they are doing!!

Telecommunications

Hi,

I have been on Cell C for 4 months (Feb to May) and twice in this time, according to them, my debit orders cannot go through, yet somehow Old Mutual, Discovery, Momentum, DSTV and host of other debit orders go through every month without a hitch!!! TWICE in FOUR months i have received texts threatening to cut of my
account as well as report me to the credit bureau!!!

Now, i just had my account suspended after speaking to them only an hour or so prior to that. And this is after Investec have assured me that there should be no issues and the problem is on the side of Cell C!

Utterly incompetent and useless!!! Biggest mistake of my life leaving Vodacom for this utter! Can see why they can have the cheapest call rates in RSA - just cut off people so they cant take advantage of these rates!!!

If I could get out of this 2 year contract, I would be back to Voda or try out MTN in a heartbeat!


Company: Cell C
Country: South Africa
City: National
  <     >  

RELATED COMPLAINTS

Cell C
You are just plain useless

Cell C
Upgraded on my name- NO HELP from Cell C

Cell C
Useless incompetent network

Cell C
False Advertising - no coverage

Cell C
Sick an Tired of cell c's worst than poor service record!!

Cell C
Bad Customer Service

Cell C
Debit order problem

Cell C
Contract Dispute and Bad Service

Cell C
Debit Order date still unchanged

Cell C
Cell C continues to debit my account for no reason