Autopage
Cell Upgrade older than when phone first came out

Telecommunications

I logged the call below last week and someone did call me 27 may and advised that she will call me the next day with a solution, and today is 17h20 on 29 May and still no answer on the way forward.

(Hi
I sent in my Galaxy S, as it freeze .after waiting for it for more than 6 weeks, and numerous calls to the HQ to enquire the status, I received it back. After using it for a day, I realized that some of the Functions I could do with the phone before I sent it in for repairs, could not be done any more. That's when I decided to look at the software and after some searching and lots of inquiry; I found out that it is very old software or firmware that is loaded on the phone. Firmware is 2.1-update 1. Kernel Version 2.6.29 root@SE-S608#2 . Baseband version is I9000XXJM2.
What can we do as I need the phone, and it is out of its Guarantee period now, and I am not prepared to wait for it for 6-8 weeks again?
I await your Solution
Thanks)


Company: Autopage
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Autopage
Galaxy S 1 Software is older after repairs

Samsung South Africa
NO HELP

Vodacom
Problem still present after 'repair'

Parrot Products
Hidden Fees for Parrot hands-free product

Autopage
4.0.4 to 4.1.2 or 4.2?

Nashua Mobile
Sold me a phone that cannot be updated

8ta / Telkom Mobile
BLACKBERRY PROBLEM SINCE DAY 1

Vodacom
WORST SERVICE EVER!!

Samsung South Africa
Too slow with Android firmware releases

D-Link
D-Link wireless router worst decision of my life