D-Link
D-Link wireless router worst decision of my life

Internet & Web

I bought a DLINK dir-655 wireless gigabit router specifically for use as a 3g router, and made effort to buy a DLINK dir-156 3g dongle so that it would work with the router. Spent hours sourcing/trying to find out which 3g dongles are compatible. Spent more hours trying to get the 3g dongle to work with my firmware version 1.21.

When the dongle didn't work, I went to the south african website to download the latest firmware, but only found firmware from 2008. Spent hours trying to find the south african firmware for upgrade.

I then went to the international dlink website [URL Removed] and made sure I downloaded firmware for my specific hardware version (A). Spent hours trying to find out which international firmware can be used.

I followed the steps for firmware upgrade without any warning that it might cause issues. I specifically plugged in a network cable, as instructed, because upgrading firmware over wireless can be dangerous.

Now my device is unusable for its intent as a 3g router, because of international firmware used, and D-LINK support says: "The only option for me now is to go to the store and buy another router".


Company: D-Link
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Computer Mania
Dlink dap-1360 Route

Mtn
Huawei E156 Firmware & new User Interface update

Afrihost.com
NO RESPONSE TO EMAILS

Samsung South Africa
Shocking Support

Loot.co.za
Loot wants to penalize for damaged goods!

Geewiz Electronics
Geewiz go all the way for customer satisfaction

Mtn
Innovation

Vodacom
Problem still present after 'repair'

Parrot Products
Hidden Fees for Parrot hands-free product