Cell C
Hope i dont need to change happy face to sad face

My boyfriend lost his phone and after a few calls to the call center (as i didnt have the IMEI and cell number etc) i eventually got the incident report i had to fill in with proper instructions and help from the 3 different people that helped me.

very good start to a situation, so i thank you for that.

i sincerely hope though, that this level of service and speedy responses will continue through the claim stages and that i dont need to come back in a weeks time and change my report.

thanks cell c!

Company: Cell C
Country: South Africa
City: Call centre

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