Vodacom
Vodacom steals my money

Last night I got an abnormally large debit amount go off my account.

I spent about 38 minutes being sent from pillar to post and being cut off on a numerous occasions on the phone trying to find out what was going on only to find that I had an upgrade on my contract. I requested they give me more details about this upgrade and only then I was told that delivery had not taken place and it was reversed.

Now my frustration is that I could not call them from my vodacom number after receiving SMS's that said I can call the customer care line and had to spend more money calling them from the UK and nothing is being resolved.

All I want is for you to return my money immediately.

Company: Vodacom
Country: South Africa
City: Upgrades

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