Mweb
Pathetic service from MWEB

Telecommunications

I had called MWEB countless times to help with my internet that never worked. They kept calling me back to follow set-up steps, and I then asked for a 2g line, which thereafter I was told it will be up and running - never happened. They said they would then contact Telkom, which they did and a technician was sent out.By this time I was really annoyed and then cancelled my subcription.
The cancellation document was sent through on 3 April 2013 - yet I still receive sms's stating my account is overdue and the debit orders continue going through my account each month? (Will have to see end of May if this happens)
I refuse to pay them a cent more. I've been paying for a service that never worked since last year - I will not any longer!!
Who will be refunding me??


Company: Mweb
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Mweb
Mweb loses paperwork and offers terrible service

Mweb
Cancellation of contract

Mweb
Internet down

Mweb
MWEB - Worst ISP, Worst Customer Service

Mweb
MWEB Does not respond to my emails

Mweb
Mweb or Telkom??

Mweb
Passing the buck between Mweb and Telkom

Mweb
She Just made me the Happiest custome

Mweb
Unacceptable service

Mweb
Telkom vs MWEB