Cell C
Cell C

Telecommunications

My contracts expired and I opted to migrate to another package. I realised that my free minutes of about 140 were not included in my balance when I checked.

I then called Cell C customer service for an explanation...

They informed me that I fortified my minutes when I migrated to the new contract. The most disturbing part is that I was not made aware of this by the consultant who migrated my contract.

The consultant whom I spoke to regarding the explanation of my minutes couldn't be bothered and was very quick to end my call.

I paid for those minutes and now it seems cell c is benefiting from them...

I'm!!!


Company: Cell C
Country: South Africa
City: National
  <     >  

RELATED COMPLAINTS

Cell C
Cell C fails to honour its word

Cell C
They took our money

Cell C
VITALITY MOBILE IS A

Cell C
Minutes allocated and used does not add-up

Cell C
R49 All in one package

Cell C
R49 All in one package: STILL NO REPLY

Cell C
CELL C SALES DEPARTMENT A BIG

Cell C
My minutes

Cell C
Problem not resolved

Cell C
Free minutes