Afrihost.com
Forcing me to send ID for unwanted account

During Saturday 27 April, I applied for an ADSL 1mb uncapped account from Afrihost online.
I needed connection asap and when I noticed they want a copy of my ID first, I knew it wasn't going to be verified for at least 2 days. (It was a Saturday after all).
So I decided to not send my ID and got a 1mb ADSL account from Web Africa (which had me connected within 5 minutes.)

Now Afrihost has started to bill me and refuses to cancel the account that I don't want. I've sent them MULTIPLE requests to cancel it. So far they only tell me where I can do so myself (but this screen needs the ID activation first).

Finally someone activated my account today so that I could go cancel it.
BUT right after that I got another email that my account was suspended again. (and that I needed to send them my ID)

In short: They are forcing me to send my ID copy just so I can cancel an account I never wanted to confirm with my ID in the first place. I want my account cancelled! Is that too much to ask?

If anyone wants to contact me about this, rather do so via my email please. (I don't have my cellphone on me at the moment)

Company: Afrihost.com
Country: South Africa

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