Virgin Active South Africa
Bad attitude towards free gifts

On joining VA, i did not get my free gift.

2 months later I asked for a squeeze bottle for my son and I. Took them 3 months to give me one. My son is still waiting.

During the March free gifts (squeeze bottle towel) I once again asked for the squeeze bottle which was promised. On this occasion I was told that in April all member will receive a towel and squeeze bottle. Turned out the talk was hogwash. He still has no bottle... 6 moths on.

April's free gift is a bag. I told them I could get someone to join, but since I did not get my free gift the time I joined, I would appreciate a bag too. Middle finger is all I got.

Virgin Active - Bad Attitude and Appalling.

Company: Virgin Active South Africa
Country: South Africa
City: Midrand

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