Virgin Active South Africa
Increase in monthly tariff

Hi

I have recently moved to JHB from EL and my Virgin Active Gym membership was frozen which I have requested to open up again and just advised the consultant that I have moved.

He advised that I will now have to pay R475 pm because of this which I think is unacceptable. I have not given the go ahead as I signed a contract for R399.00 and don't see why I must pay more now

I did advise him that the gentleman that signed me up right at the beginning was aware I intended to move and assured me no extra costs/fees were involved.

There seems to be a huge miscommunication between Virgin Active consultants and clients.

Company: Virgin Active South Africa
Country: South Africa
City: Randburg

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