Truworths
False information in the credit bureaus

I opened a truworths account in Jan 2011. I was making monthly payments but i was a slow payer, however in Jan 2012 i paid up and settled the account. When i requested a credit report from Trans union, it states there is a default for truworths and in Dec 2011 my account has a status code of 'w' meaning it was written off due to non-payment and will stay on my record for 2 years and In June 2012 my account has a status code of 'x' meaning my account was settled after repossession or written by the company due to non-payment. I reiterate i was making monthly payments and settled the account in Jan 2012 so the information is false. Truworths failed to update the correct information with the credit bureaus. I was a slow payer so it should remain on my credit report for one year and it shouldn't have been handed over in the first place. I contacted Trans union but they cant do much without truworths go ahead. I made several attempts to sort this out and when i contacted Nina Schwartz from truworths, she said in an email they not obligated to help me! What they doing is illegal with respect to the NCA and CPA. Please help.

Company: Truworths
Country: South Africa
City: Phoenix

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