Coricraft Group
4 cushions - no delivery over 8 weeks later!!!

Shops, Products, Services

I approached Sandton Coricraft in january to remake 4 cushions belonging to a couch from them. After much deliberation regarding colour and type of couch - i left the cushion covers there and placed an order to make 4 news ones in the same colour and to stuff the 2 base cushions - that was on the 31st of January.

The cushions were being made in Cape Town (why??) and would take about 6 weeks to complete.

11th of March I finally received an sms to state the order was nearing completion and they would contact as and when for delivery. Instead I then got a call from Sandton Coricraft to tell me that the order had been done in the wrong colour.

20th March - That being unacceptable they now suddenly said the cushions could be done in JHB in one week, and I received an SMS stating they had my order and money and the order was "nearing completion"

27th of march - I receive yet another SMS to say the order is nearing completion. on phoning the SAndton branch - they had no clue - and I then phoned the toll-free number only to be told that the order was for only 2 cushions...

I have paid, am still waiting and no one has a clue whats going on!


Company: Coricraft Group
Country: South Africa
City: Sandton
  <     >  

RELATED COMPLAINTS

Coricraft Group
What you purchase is not what you get

Coricraft Group
Bad service from Coricraft

Fionas Fabric Wholesalers
Cushion covers shrunk, doesn't want to replace

Coricraft Group
The worst experience we had in south africa

Furniture Warehouse
AWFUL SERVICE AND TERRIBLE QUALITY

Woolworths
Bad Service

Coricraft Group
No response and chaos as usual

Coricraft Group
Poor after sale service

Groupon SA
Voucher No: 003010798M Memory Foam Cushions

Coricraft Group
Very poor attitude... most unhelpful