Woolworths
Bad Service

I have always trusted Woolworths as being a reputable company that provides good service. My recent experience with them has been anything but such. Six weeks ago I ordered two cushions to be delivered to your waterfront brach, each week I have been following up to enquire where my cushions are and no one can ever help me. I think they have re-ordered the cushions three times for me. I had to personally drive to the store as no one would return my phone calls, where they again ordered the cushions. Last week on another trip to follow up I waited to speak to a manager for over 30 minutes, I eventually left. Today when i went to the store, my cushions had been waiting for me BUT they were in the wrong colour! Please let me know what you are going to do about this.

Company: Woolworths
Country: South Africa
City: V and A Waterfront

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