TAKEALOT.com
Absolutely Shocking Service
- 03-20-2013
- 4
1st - on the 26 Feb I ordered & paid for a box set of Books that stated "In Stock" meaning next day delivery as i ordered it at 12.30! - needless to say I did not receive the books! I called the call centre to ask where it was & I was told that it was in fact out of stock and would only receive it the following week (5 March).
2nd - on the 7 March i received another email stating that my order has been delayed & it would be delivered to me at the end of the next week (15 March) - again, it did not arrive. I have contacted the Call centre numerous times & have been pushed from pillar to post, been promised to be called back & I am still waiting for the call!
3rd - Finally, today (20 March), 3 weeks later, i have finally received the Package - & it is DAMAGED!! the Box of the Box set is completely torn!!
The call centre has advised me that i can now exchange it! but will obviously take another 3 weeks for me to get the replacement - and considering i bought this as a gift for a birthday that happened 2 weeks ago, i can officially say that i am Disgusted & extremely disappointed with service I have received & I would not recommend Takealot to anyone!
Company: TAKEALOT.com
Country: South Africa
City: JHB