Woolworths
Woolwrths Card damaged takes a month to replace!

Shops, Products, Services

My son has an additional card on my husband's Woolworths account. He is a student in Capetown and relies on us for money. He has had a Woolwrths store card for about 2 years(?). This allows him to buy food and take advantag e of any specials. Two weeks ago he was told that as the magnetic strip on his card was not working he MUST get a replacement card. He applied and then had his "old" card destroyed as he was told he could not use "both" even though the new card was not yet ordered. He was told it would take 2 weeks and they would contact him. Yesterday he was told it will take a month and that the card will be posted to us in Pretoria. He may not have a temporary card either? What is he supposed to do in the meantime? Please can you come up with a workable solution!!!


Company: Woolworths
Country: South Africa
City: Waterfront
  <     >  

RELATED COMPLAINTS

Woolworths
TEMPORARY CARD/ WAITING FOR WOOLWORTHS CARD

Woolworths
WOOLWORTHS CARD POLICY IS OUT DATED AND VERY POOR

Woolworths
Why pay for a replacement (not reading) card?

Woolworths
Can staff be this imcompetent?

Woolworths
DISGUSTED

Woolworths
Replacement Cards charged at R50

Woolworths
New account application, no card

Woolworths
Pathetic Customer Service - Wrongful Listing

Woolworths
I refuse to call woolworths financial service

Woolworths
Card Replacement