Lewis Stores
Not delivering what I paid fo

Shops, Products, Services

On 12/01/2013 we bought a Santa Barbara 3 PC Lounge we were told by the manager, or acting manager, not to sure now, that there is a table set (small coffee tables) that we could get with the Lounge if I pay in cash. After I paid I was told that the table set was not available, that it was already sold to another customer, and he is coming to collect at 12 o clock, I was told to come back the next week then I will get the tables. After a week I went to fetch my tables, no luck the tables was still standing there and I was told the customer that it was sold to has not collected it yet he is now on holiday. Later the next week I phoned and it was said the tables has not arrived yet. I left it and on the 09/02/2013 a month later I went back to Lewis, the manager was not there but a lady saying she is the manager and she knows nothing of what the other persons arrangements and that we should take it up with him, I then asked if she is the manager why could she not make the call, the she called the first "manager" and gave the pone to me? I asked him if I can take the tables, he said no it is sold and I then said you said that a month ago. now he said the person is sick???


Company: Lewis Stores
Country: South Africa
City: RUSTENBURG SHOP 3 40 BU
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