Checkers & Checkers Hypers
Humiliated by managers bad attitude in public

ON SATURDAY 2014-01-25 @ 16.45 I WAS BROWSING ON THE REDUCED ITEMS TABLE WHERE I CAME ACROSS A GLUE GUN FOR R10.00. I THEN PROCEEDED TO THE TILL TO PAY FOR MY GROCERIES. WHEN THE GLUE GUN WAS SCANNED IT CAME OUT AS R50.00. I REFUSED TO PAY THAT AMOUNT AS THE ITEM HAD 2 PRICE TAGS. THE WHITE MANAGER WAS CALLED AND HE REFUSED TO DISCOUNT THE ITEM. HE THEN CALLED A BLACK MANAGER WHO ALSO REFUSED TO DISCOUNT THE ITEM. I RREFUSED TO LEAVE THE STORE IF I DID NOT GET THE ITEM AT THE PRICE I AS A CUSTOMER HAD SEEN FOR R10.00. TO HUMILIATE ME FURTHER I WAS LEFT AT THE TILL WITHOUT ANY FURTHER ASSISTANCE I THEN CONTACTED MY LEGAL ADVISOR WHO TOLD ME THAT I MUST ASK FOR A REGIONAL OR AREA MANAGER TO BE CONTACTED. A 3RD MANAGER THEN CAME TO ALSO TRY AND DENY ME THE DISCOUNT. HE STATED THAT OVER A WEEKEND THERE ARE NO REGIONAL OR AREA MANAGER ON DUTY AND THAT'S WHY HE IS THERE. WHEN I STATED TO HIM THAT I WILL NOT LEAVE THE STORE WITHOUT THE GLUE GUN AT THE REDUCED PRICE HE WANTED ME TO MEET HIM HALF WAY AND PAY R30 FOR THE ITEM. I REFUSED TO PAY R30. AS IT WAS NOT PRICED ANYWHERE ON THE ITEM FOR THAT PRICE. I WAS THEN TOLD THAT HE WAS GOING TO VIEW THE SURVEILLANCE TAPE TO SEE WHAT HAPPENED.

Company: Checkers & Checkers Hypers
Country: South Africa
City: Mayville pretoria

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