Identity
FAKE MATERIAL

I HAVE BOUGHT SOME BROWN SANDALS LAST YEAR END OF NOVEMBER BUT AFTER A MONTH THE SHOES STARTED TO BEND. I REMEMBER BEING IN CHURCH STANDING FOR A WHILE BUT THEN I FELT LIKE I WAS FALLING THEN WHEN I CHECKED THE SHOES I FOUND THEM BENDING FORWARD THEN I REALISED THAT THEY WERE MADE BY PLASTIC NOT WOOD. THEN SOMETIME LAST WEEK I WENT TO THE IDENTITY SHOP IN BROOKLYN TO COMPLAIN AND I HAD THE SHOES WITH ME WHILE THERE ANOTHER LADY CAME WITH THE SAME COMPLAIN. THEN THEY SAID WE SHOULD BRING THE RECEIPT OR THE BOX BUT I HAVE LOST BOTH THE BOX AND THE RECEIPT SO NOW I DON'T KNOW WHAT MUST I DO WITH THIS SHOES BECAUSE I CANT WEAR THEM LIKE THAT. I USED AN ACCOUNT TO BUY THEM SO I ASKED THEM TO CHECK THE PROOF OF PURCHASE WHICH THEY DID AND THEY SAW THAT I DID BUY THOSE SHOES FROM THEM BUT NOW THEY WANT THE BOX OR RECEIPT WHICH I DON'T HAVE. I REALLY LOVED THOSE SHOES BUT NOW I CANT WEAR THEM AND I AM STILL PAYING FOR THEM. PLEASE HELP

Company: Identity
Country: South Africa
City: BROOKLYN

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