Nine West
Non assistance with damaged shoes

Shops, Products, Services

I bought shoes from Nine west Brooklyn beginning of 2012, I was pregnant at the time and did not wear the shoes. I got to wear the shoes for the first time September 2012 and wore them on three other occasions after wards. Then the inside of the shoes started tearing, like really bad. When I am wearing them you can see a white lining. I took them back to nine west and they took more than a month to give me feedback only to tell me they can not help me because their warranty is 6 months. Told them that I barely wore the shoes. I do not get it, I have shoes that I bought for R200 that have lasted longer than these ones that I bought for R700. I can not believe that they could not even help me at least get them fixed. Seriously was not expecting this from Nine west.


Company: Nine West
Country: South Africa
City: Brooklyn
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