Pick 'n Pay
Smart Shopper Multiplier Points not allocated

Dear Pick 'n Pay,

Since the beginning of December 2013, my smart shopper multiplier points were not being allocated to my SMC. I called your call centre. They knew nothing about how the program works in conjunction with Discovery card. I was promised a call back and received nothing. I sent an email and recieved an unprofessional and uninformed reply.

I urge you to consult your records and advise if you think this is "CustomerCare ".

Regards,
A. Sewpersad

Company: Pick 'n Pay
Country: South Africa
City: Durban

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