Edcon
Incorrect Vodacom Contract Activated at CNA/Edgars

On Monday, December 9 2014, I approached the Game cellphone department at Cresta shopping centre after viewing the Vodacom cellular deals leaflet which advertised the Blackberry Z10 on a Smart S package for R199 p/m which included 75 anytime minutes, 200 free sms and 200 MB data. I was told that the store does not have any stock on the device as it is being discontinued. The salesperson informed me that CNA or Edgars do have stock. I promptly made my way to CNA at Cresta and was told that the contract specialist had already left for the day and will only be in at 5 PM. I viewed the deals offered by CNA and was glad to note that the identical deal as offered by Game was also offered by CNA i.e. Smart S for R199 p/m.

Tuesday morning, December 10, at 9 AM I made my way to CNA with all required documents only to be told that the contract specialist is still not in. However, I left all my documents and contact details along with the contract required at the cellphone desk. Later I was called by the specialist, Mr. Seblon, who confirmed with me personal details, etc. required for the signing of the contract...

Remainder of email has been sent to Customer Relations at Edcon

Company: Edcon
Country: South Africa
City: Cresta

  <     >