Truworths
Damaged shoes

On the 02 December I bought shoes..I wore them the next day, yesterday when I wanted to were them I discovered that one shoe was broken. The heel was damaged. Now today I went to the shop to exchange and they are telling me that they are going to send the shoes to head office for quality check..When I bought the shoes I thought they will last and now they did not..is it my fault? I want the shoes to be exchanged or get my money back..I won't wait for head office to check the shoes since I did not buy them there..

Company: Truworths
Country: South Africa
City: Brits

  <     >