Makro
Prices in latest promo pamphelt not same instore!

Shops, Products, Services

Staff and managers at Alberton Makro incompetent and rude!! 100 Deals Days Rands Promotion does not apply at this Makro. Upon shopping today with the Special 1: Nescafe Cappucino as advertised, I asked one of the managers if I can take 3 packs unsweetened Cappucino. She went to confirm and said it is fine as long as all 3 are the same. Paying at the till the computer said I cant take it, asking for another manager, which came with a different story saying I cannot by the items for R100 as advertised.
Special 2: Lux soap 2x6 pack 200g 1x4 100g pack. as advertised, but I paid R100 for the 2x6 200g pack and had to pay R15, 47 for the 1x4 100g pack (which was suppose to be free). This is unacceptable when the promotion states one thing and when you end up at the store it is something else, even staff were not very helpful upon asking help. I don't have their names but when I see them I can ID them. MAKRO you are liars when it comes to promos and your staff is incompetent!!! I will make use of other stores from now on.

*this letter is on behalf of Martie Prinsloo 0833310257*


Company: Makro
Country: South Africa
City: Alberton
  <     >  

RELATED COMPLAINTS

Makro
Extremely annoyed

Makro
Makro - honest mistake... maybe not!

Makro
Misleading Customers

Makro
False Advertisements

Makro
Makro did not address my complaint

Makro
Express till not Express Till at Liquor Store

Makro
What bad customers service

Makro
False Advertising and failure to commit to advert

Makro
Don’t waste your time

Makro
False Advertsing (Inflated price comparison)