American Swiss
BAD ATTITUDE DAMAGED GOODS LATE REPAIRS

MY HUSBAND BOUGHT A WEDDING RING SET (3) AT AMERICAN SWISS. I TOOK IN THE 2 WEDDING BANDS FOR RESIZING AT THE MALL OF THE NORTH BRANCH FOR RESIZING THE PEOPLE WAS SO SO RUDE THERE EVENTUALLY SOME ONE HELP D ME A WEEK LATER I WENT BACK TO COLLECT THE RING JUST TO SEE THE ONE RING WAS MISSING 2 STONES (DAMAGED GOODS) I WAS TOLD THEY WOULD SENT IT BACK THE SAME DAY AND COULD COME AND GET IT THE DAY AFTER BUT KNOWING HOW THEY ARE I WENT BACK 4 DAYS AFTER JUST TO BE TOLD BY THE RUDE LADY THAT ITS NOT THERE AND NEED TO COME BACK THE NEXT DAY SO I GAVE IT ANOTHER 3 DAYS AND AGAIN IT WAS NOT BACK YET FROM THE WORKSHOP BECAUSE THEY HAD TO ORDER THE STONES THE STONES THEY LOST IN THE 1ST PLACE AND THE BEST IS I GOT MARRIED THE NEXT DAY WITHOUT MY RING THEY DID PHONE ME 4 DAYS AFTER MY WEDDING TO TELL ME ITS THERE SO NOW AGAIN I NEED TO TRAVEL 200KM JUST TO GO COLLECT MY RING ITS REALY PATHETIC AND WILL NEVER BUY ANY THING FROM AMERICAN SWISS AND THE BEST OF ALL IT DOESN'T SEEM THAT BRANCH HAD A MANAGER BECAUSE EVERY TIME I ASKED TO SPEAK TO THE MANAGER THE RUDE LADY WOULD JUST SAY SHES NOT IN SHE WENT HOME SHES NEVER THERE AND THE SALES LADY'S ARE SO SO RUDE

Company: American Swiss
Country: South Africa
City: MALL OF THE NORTH POLOKWANE

  <     >