Kalahari.com
Unable to download E-books and no response

On the 11th November I purchased 3 e-books, which should be available for download immediately, they weren't. The following day I tried again and managed to download only one of the books. I sent an e-mail to the Customer Service department and to date have had no response.

When I tried again today to download the books, the link doesn't work.

I am beyond frustrated by Kalahari, I usually get 6 or 7 e-mails from them asking me to rate the service and the product, which is annoying in its own right as I buy 3 or 4 books a month. I'm sure you can guess what my rating of the service and lack of product will be this month.

Fix the links or refund my full purchase.

Shani Coope

Company: Kalahari.com
Country: South Africa
City: South Africa

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