Lewis Stores
Dissatisfied custome

Account number: 0218615450. Sales person: Charmaine (0030351). Branch: Mthatha. Transaction date: September 2009. Amount bought: R 8 749.97. Total payable: R 10 199.96. Insurance payable: Cancelled insurance. Change of address: December 2009/August 2010. Statements received (October 2009 - September 2013): ONE (1). Months paid: 38. Amount paid (last October 2012): R 17 040.00. Call from Lewis: December 2012. Arrears according to Lewis: R 9 368.86. Various calls, contact forms, etc. to customer care: December 2012 - February 2013. Reply from customer care: February 2013. Details of address: Incorrect, with two town names one in EC on in NW, one misspelled. Insurance amounts charged: 83.4% of initial loan (does not constitute value for money). Please recalculate your payment schedule, without the insurance premium, to check my calculations. If your calculations produce the same results, I will accept R 2000.00 as full and final settlement. It is obvious that if you proceed with credit bureaus listing, that any expense arising from my side will be for your account. Please pay me back within (7) seven days. More explanatory letter sent 11 Nov '13: Customer care / attorneys / branch.

Company: Lewis Stores
Country: South Africa
City: Umtata

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