Bradlows
2 years later we being sent from pillar to post

I bought a "leather' lounge suite cash in 2011 it started fading colour so i reported this and was told warehouse stories and was later replaced with a plastic lounge suite 8 months later.

After only 2 weeks the couches started falling apart.

This was then reported to the store and they sent out a repaire guy who confirmed that they cannot be fixed.

they then said i must choose something else from the store with the same value and that the process should take a week or so.

the couches were picked up 2 weeks later after i had to keep going back to the store and listen to silly warehousen stories once again,

its been a week with out couches meaning we've been sittingon the floor and we still await delivery.

when i do call the store i'm placed on hold for more than 10 minutes and eventually hang up.

should this not be sorted out in the next 48hours i believe i deserve a refund as the store and the brand has failed me over and over again.

Company: Bradlows
Country: South Africa
City: Maponya Mall

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