Game
POOR CUSTOMER SERVICE

ON 01/11/2013 I bought a tv from this store but the salesman Slelo Malinga had a don't care attitude in delivering the tv to me once i had paid for it. i waited close to an hour before i had the tv and left. His manager Deon Naidoo was of no assistance and neither was Deon Naidoo's manager, Kevin Naidoo of any help. Kevin just sat in his bmw and spoke on the phone to someone, not sure if that was a real call or just to flatter me in thinking someone was going to assist. Where is the customer service from the salesman in seeing to it that the customer has paid and taken delivery? All the salesman was really interested in, was getting a sale and getting ready to leave for home. The managers need to take action. Wether it was a R9 000 or R1 000 tv, the principle here is that Game Shelly Beach staff have NO CUSTOMER SERVICE!!!
Try sending your staff to Disney World to know what is the meaning of customer service!

Company: Game
Country: South Africa
City: Shelly beach

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