Russells
Dressing table

I bought furniture from them in February. Waited almost a month for it to be delivered. They brought me stock from the floor and charged me for new stock. I sent it back. Waited another month or two before I got my furniture. They damaged my dressing table and tried to cover it with a brown marker. I phoned and complained they said they will look for a new one. 2 months ago I phoned every day complaining about the dressing table. Finally they sent someone to come and inspect the dressing table. He told me it has been discontinued so they will have to repair it. I dont want a repaired dressing table I paid for a new one. They tried to deliver another one but it looks worse than the one I have. I have been paying my account every month but I am very unhappy. I am paying for something that is damaged. And all the furniture is stored so it is in the same condition that I received it in. Please help

Company: Russells
Country: South Africa
City: Vanderbijlpark

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