Foschini
On ITC for account

My ID was lost and few days later i received an sms from American Swiss congratulating me for opening the account of which i had never opened. I then went to a branch in Festival Mall and they gave me forms for forensic and i filled them and got the police to fill their details and took it back. All those forms were submited early in August 2013. I kept calling TFG (the Foschni Group) trying to check how far they are with investigation and I got nowhere. I called gain on Friday and I was told to start paying my account asap else i will be blacklisted. I checked on ITC (Experian) and the account is listed there as in arreas for R80 . Balance of R888. I'm not happy to pay because I never opened the account however it seems TFG will not remove the details from ITC even if it takes more than 1yr to finalise an investigation. Please someone help me!!!

Company: Foschini
Country: South Africa
City: Head Office

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